As usual we need to be aware of the excesses!

Lisa Boddell, in this very interesting article, http://www.fastcompany.com/1837301/5-ways-process-kills-productivity makes a very good point: excess of Lean/SixSigma is as bad as the lack of it!

I have been thinking about this lately. A colleague of mine told me that our daily activities are two: what we do (object of our work/job) and how we do it (the processes we use to deliver the service).
Now, as we apply Lean and Six Sigma, we should be aware of both elements and not push aside one to focus on the other:

• if we spend most of our time working on the final "object" of our work, we will never find time to improve it and we will use all short-cuts possible to reach our goal ... make a widget.
• on the other hand, if we invest too much time on improving the "way" we do things, we can easily fall into the productivity-killing stage the article talks about.

Again, it is all about ... balance - In Medio Stat Virtus.